Built for the operator, not the call-center.
Big-box dispatch routes jobs through a call-center; Treadscope routes them through the crews you actually run. Same weeknight voicemail surface, same Monday-morning quote pipeline — built in Atlantic Canada by a 20-year trade veteran who got tired of watching margin walk out the door at 9 pm.
The page below shows where Treadscope stands in for the answering service, the ordering-by-hand, and the monthly PDF. It is the same Treadscope that picks up after-hours and confirms the measurement by next business day.
Big-box dispatch
Off-site answering service; generic message-taking.
Treadscope
/inbox with voicemail-to-text and SMS reply, on your number.
Big-box dispatch
Call-center eyeballs a photo, guesses measurements.
Treadscope
/scope/[id] ticket with AI substrate- and material-aware assessment.
Big-box dispatch
Round-robin to whoever answers the phone first.
Treadscope
/schedule grid keyed to crew skill, zone, and van capacity.
Big-box dispatch
Chase-by-hand; same script every time.
Treadscope
/quotes with scheduled nudge cadences per lead.
Big-box dispatch
CRM calendar, shared by the office.
Treadscope
/schedule weekly grid keyed to crews — visible to the team in the field.
Big-box dispatch
Monthly PDF dump from the corporate office.
Treadscope
/reports weekly-by-source dashboards, scoped to the work you actually ran.